1xcasino — Always committed to protecting your data All data is secured with 256-bit SSL encryption Your data is never sold to third parties For any privacy-related questions, reach out to our 24/7 support. GDPR and international data protection standards are followed 1xcasino — Always committed to protecting your data
Data Protection Documentation

1xcasino Privacy Policy —
Your Data, Your Rights

When you 1xcasino— when you open an account or play games, certain information reaches us. On this page, we explain in detail — what data is collected, why it's collected, how it's kept secure, and what rights you have.

Updated: January 2026 ~12 min read Written in Bengali GDPR Compliant
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11 Sections
Detailed Privacy Guidelines
Your data is never sold
Our Privacy Commitment

1xcasino treats your privacy not merely as a legal obligation, but as an ethical responsibility.

No Data Sales

Your name, phone number, or any personal information is never sold or rented to any third party. That is our unwavering commitment.

Maximum Security

With 256-bit SSL encryption, firewall protection, and regular security audits, every piece of your data is secured to banking-grade standards.

Transparent Data Use

We are fully transparent about what data we collect and why. No hidden agendas — what we say is exactly what we do.

Your Control

You can view, correct, or request deletion of your data at any time. Your data belongs to you.

Cookie Transparency

We are fully transparent about which cookies we use and why. You have the option to disable any non-essential cookies at any time.

International Standards

We comply with GDPR and international data protection standards. Your data is protected to the highest global security levels.

Data Collection Summary
Data Type Example Why We Collect It Retention Period
Identity Information Name, date of birth, NID Identity Verification (KYC) 5 years after account closure
Contact Information Email, phone, address Notifications & Support 3 years after account closure
Financial Information BKash/Nagad number Payment Processing 7 years for legal requirements
Gaming Activity Bet History, Wins & Losses Service improvement, responsible gaming 5 years after account closure
Technical Information IP, Device, Browser Security & Fraud Prevention 6 months
Section 01
Introduction — What is this policy about?

This Privacy Policy explains how 1xcasino How we collect, use, store, and protect your personal information. By using our website, mobile app, or any of our services, you are deemed to have accepted this policy.

1xcasino We believe transparency is the best policy. That's why we explain everything in plain, everyday language — not technical jargon. So you always know exactly what's happening with your information.

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This policy is a Bengali translation of the original English document. In the event of any discrepancy, the English version shall prevail.

Section 02
What data do we collect?

1xcasinovarious types of data are collected while you use your account. This information is gathered in two ways — either you provide it directly, or it is collected automatically.

What you provide directly:

  • At registration: full name, email address, phone number, date of birth, and residential address.
  • For identity verification: copies of your National ID, passport, or driving licence.
  • At the time of payment: your bKash, Nagad, or Rocket number.
  • When you contact support: your messages and attachments.

Automatically Collected Information:

  • IP address and approximate location.
  • Browser and operating system information.
  • Gaming history — which games you played, how much you wagered, and how much you won.
  • Login time, session duration, and how long you spent on each part of the site.
Our Commitment to Transparency: We only collect data that is genuinely necessary to provide our services. We have no interest in collecting more than what is needed.

Section 03
How is your data used?

1xcasino Your data is used for the following purposes — and only these purposes:

  • Service Delivery: Account management, access to games, payment processing.
  • Identity Verification: Meeting legal obligations and preventing fraud.
  • Contact: Important updates, transaction confirmations & support.
  • Security: Preventing account hacking and unauthorized access.
  • Responsible Gaming: Identifying unusual gaming behaviour to provide timely support.
  • Service Improvement: Analysing usage patterns to make the platform better for everyone.
  • Legal Obligation: Fulfilling regulatory requirements.
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Marketing Emails: We may occasionally send promotional emails — you can unsubscribe at any time.

Section 04
Who Is Your Data Shared With?

Direct answer: Your data is never sold. Not ever. However, to deliver our services, certain information may be shared on a limited basis with trusted parties:

  • Payment Providers: bKash, Nagad, Rocket — used solely for processing transactions.
  • Technology Partners: Server and cloud service providers — for data storage.
  • Game Providers: Pragmatic Play, Evolution Gaming, and others — strictly for game operation purposes.
  • Legal Authorities: Mandatory disclosure in cases of court orders or investigations.

Every partner is bound by strict confidentiality agreements and cannot use your data for any other purpose.

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Never shared with: Your information is never shared with advertisers, data brokers, or any unknown third parties.

Section 05
Security — How is your data protected?

1xcasinoemploys multiple layers of security to protect your data. We call this "Layered Security" — even if one layer is breached, the next layer keeps you protected.

256-bit SSL Encryption

We use the same level of encryption as banks and military institutions.

Firewall Protection

Advanced firewall systems block unauthorized access.

24/7 Security Monitoring

Round-the-clock system monitoring ensures any suspicious activity is detected immediately.

Two-Factor Authentication (2FA)

An additional OTP verification at login keeps your account even more secure.

Regular Security Audits

Independent security experts conduct regular system audits.


Section 06
Cookie Policy

Cookies are small files stored in your browser. 1xcasino Uses four types of cookies:

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You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may affect the proper functioning of the site.

Section 07
Your Privacy Rights

1xcasinoIn your relationship with us, you have the following rights. These aren't just words — we honour every one of them.

Right to Access

You may submit a request to view the data we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data after your account is closed.

Right to Object to Processing

The right to object to the use of your data for specific purposes.

Data Portability

Request your information in a clear, easily readable format.

Restriction of Processing

Request to limit data processing while an investigation is ongoing.

How to submit a request: Email us at [email protected] or reach out via live chat. We are committed to responding within 30 days.

Section 08
Child Protection Policy

1xcasino— services are intended solely for individuals aged 18 and above. We do not knowingly collect data from minors.

If we discover that anyone under the age of 18 has created an account, we will immediately close that account and delete all associated information.

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A note for parents: If your child has accidentally created an account, please contact us immediately at [email protected].

Section 09
How long is your data retained?

We do not retain your data any longer than necessary. Data is kept while your account is active. After account closure:

  • Identity & financial data: retained for 5–7 years as required by law.
  • Gaming history: 5 years (for responsible gaming monitoring purposes).
  • Technical logs: 6 months to 1 year.
  • Marketing preferences: until you change them.

Section 10
International Data Transfers

Our servers are located in multiple countries, so your data may be transferred internationally. However, every such transfer complies with international data protection standards.

1xcasino Ensures that wherever your data is held, the same standard of protection is maintained.


Section 11
Policy Updates & Contact

We may update this Privacy Policy from time to time. For any significant changes, we will notify you via email or an in-app notification.

For any privacy-related questions or requests:

Our commitment: We will respond to all privacy-related requests within 30 calendar days. For urgent matters, our goal is to respond within 72 hours.
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Your data is safe — Play with complete peace of mind!

Your privacy is our top priority at 1xcasino. Enjoy your games in a safe and secure environment.

18+ Only · 256-bit SSL Secured · GDPR Compliant
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